Shipping policy

Shipping:

  • Free standard shipping is included on all orders (contiguous 48 states).
  • White Glove Delivery Service is optional and can be selected at checkout for an additional fee.
  • Local Delivery (where available) will be delivered directly by us and does not require a shipping service.
  • Custom Woodworks for our clients in Michigan and Northern Ohio will be delivered directly by us and does not require a shipping service.

Packaging:

  • Product listings will confirm if furniture is shipped assembled or disassembled, whichever is ideal to ensure safest delivery.
  • Every disassembled order includes all necessary hardware and step-by-step assembly instructions.

Delivery Requirements:

  • We ship to residential and commercial addresses only (no P.O. Boxes).
  • Someone must be available to receive and inspect the shipment upon delivery.
  • Each order is carefully packaged and shipped in the most secure and cost-efficient way possible.